Manager Quality - Foundry - Kolkata(BMC Job 390)

Sr. Manager – Quality (Foundry)

Location: Kolkata

Department: Quality

Reports to: Plant Head / VP Quality

Job Purpose:

To lead and manage the overall quality function in a foundry environment specializing in fourues (furan resin) casting processes. Responsible for process quality, customer quality, supplier quality, and implementation of robust QMS systems to ensure defect-free deliveries and continual improvement.

Key Responsibilities:

1. Process Quality (Foundry & Fourés Casting):

• Oversee and control quality parameters in furan resin casting process.

• Analyze and control casting defects – sand-related, inclusion, porosity, blowholes, etc.

• Drive process audits and establish robust quality controls at all casting stages.

• Coordinate with production, maintenance, and tooling to address recurring quality issues.

2. Customer Quality:

• Lead resolution of customer complaints (8D, CAPA).

• Ensure timely response and permanent corrective actions for field failures or returns.

• Attend customer audits, quality reviews, and develop strong customer relationships.

• Monitor and improve customer PPM and satisfaction index.

3. QMS & Certifications:

• Ensure implementation and sustenance of QMS (ISO 9001, IATF 16949 as applicable).

• Conduct Management Review Meetings, Internal Quality Audits, and MRMs.

• Document and maintain SOPs, Control Plans, FMEA, MSA, PPAP documents.

• Coordinate third-party audits and ensure zero major NCs.

4. Team Management & Training:

• Lead and mentor the quality assurance team.

• Conduct training for QA/QC inspectors on defect identification, measurement tools, and quality procedures.

• Foster a culture of quality ownership and proactive problem solving.

5. Supplier Quality (if applicable):

• Coordinate with supplier development and QA teams for incoming raw material inspection.

• Audit and qualify new suppliers for sand, chemicals, alloys, etc.

• Drive improvement actions with underperforming suppliers.